Enterprise Resource Planning

ERP stands for Enterprise Resource Planning and refers to software and systems used to plan and manage all the core supply chain, manufacturing, services, financial and other processes of an organization.

Modules - Features

Financial Management

Accounting by SBUAdvanced Financial ReportingAuto Intercompany and IntracompanytransactionsBudgetary Control SystemFixed and Variable AllocationsLC ManagementMulti Company Data ConsolidationRecurring journalsVAT/GST CompliantAutomate filing of VAT/GST returnsVAT/GST input calculation (Purchases)VAT/GST output calculation (Sales)

Sales Management

Attach multiple document of yourcustomer by item and TransactionEnquiry and Quote ManagementManaging Consignment SalesOrder ManagementPricing, contract management andmaster data management

Procurement Management

Attach multiple document of yourvendor by item and TransactionConsignment PurchasesMaterial Return, Rejection andReplacement ManagementManagement of Advance paymentsPricing, contract management, andmaster data managementSupplier Quotation Comparative AnalysisTracking Shipment NotificationsUser defined procurement flow

Accounts

Advance Credit Control SystemAuto interest calculations ondelayed paymentsCustomer Appraisal and RatingFinance terms definitionPayment terms definition andRecurring Auto InvoicingPayment reminder termsSupplier Rating

Inventory Management

Alternate/Substitute Item ManagementDefault Sales and Purchaseunit by productInventory ReservationsInventory Tracking and TransfersProduct profilingMultiple Attributes for productsManage Batches and expiry dateReorder levels by store and auto IndentSerialized Inventory Controls

Quality Control

QC RequisitionQuantity Breakups for samplingRule definition for testingSample and Total TestTest ApprovalsUser Defined Test Definition

Manufacturing

Backward and Forward scheduling Manufacturing & Resource PlanningBatch wise analysisCapacity Utilization Vs ProductionTarget AnalysisDefine Calendars, Capacities, WorkCentres, Bill of materials, and RoutesGraphical interface for view workcentres and the schedulesStandard Cost Vs Actual ConsumptionanalysisMan, Machine and Material AnalysisProduction Planning and schedulingbased on Orders/ForecastPlanning independent OrdersProduction Status and WIP Tracking

Project

BOQ Vs ActualBudgeting and Analysis by Labour,Material, Overhead etc.Creation of Phases for each ProjectOption to capture projectrelated costProfit Analysis by projectProject Budgeting, Actual &Variance ReportingProject progress/status tracking

Asset Management

Asset Acquisition and Flexi fields inMaster CreationAsset creation with flexi fieldsAuto depreciation postingAsset MaintenanceAsset usageCapitalisation of AssetsDisposal of AssetsRevaluation of AssetTransfer of Assets

Warehouse Management

Bin ManagementBilling ModuleInward receiving processMastersMove ProcessOutwardsPicklistPick and Move on mobile devices

Retail POS

Auto Replenishment Retail ManagementDay End processDiscount Management & Multilevel user security and approvalsMembership, Loyalty programs,Rewards and Gift CardsPricing by outletSchemes and Sales PromotionsSplit and Merging of billingTime and shift tracking

CRM

Self-Service Customer PortalService Contracts ManagementService Level Agreements (SLA)Team Hierarchies & TerritoriesCampaign Management & ReportingPrice Books MatrixReports & BIProspects SegmentationLead Assignment RulesEmail IntegrationCall EscalationsSurveys

HRM

Recruitment and Onboarding Payroll and Shift ManagementEmployee Loans, Advances, Arrearsand Leave ManagementPerformance AppraisalTransfer ManagementHuman Development, Training andResource PlanningEmployee Self ServicesEmployee Separation and ExitManagementOrganizational Structure

Administration, where setup of the various core settings in the application are done
CRM, where common sales employee tasks link to the other modules
Financials, where definition of Chart of Account are set up and the core Journal Entries can be created
Opportunities, where Lead generation are used to keep track of potential Sales and Purchases
Sales - A/R, where the sales flow (Quotation > Order > Delivery > AR Invoice) are managed
Purchasing - A/P, where the purchase flow (Quotation > Order > GRPO > AP Invoice) are managed
Business Partners, where master data of Leads, Customer and Supplier are maintained
Banking, where payment of Incoming (sales) and Outgoing (purchase) payments are created
Inventory, where master data of goods to be sold/purchased are maintained and their quantity/value in warehouses are tracked
Resources, where master data of resources (machines and people) to be used in production are defined (capacity and planning)
Production, where Bill of Materials master data are maintained and Production orders are created
Project Management, where you define projects (what you do when)
Material Requirements Planning (MRP), where forecasts of needed items in sales/production are defined in order to make purchase order recommendations
Service, where management of service contracts are maintained and service calls are created
Human Resources, where employee master data (names, contract information, roles, etc.) are maintained

Supported Browsers

Frequently asked questions (FAQ)

Q1: What is Business Process Management (BPM)?

A1: Business Process Management (BPM) is a systematic approach to improving and managing an organisation's processes to enhance efficiency, effectiveness, and agility. It involves analysing, designing, implementing, monitoring, and optimising business processes to achieve strategic goals.

Q2: Why is BPM important for businesses?

A2: BPM helps businesses streamline operations, reduce inefficiencies, enhance customer satisfaction, and adapt to changing market conditions. It provides a structured framework to identify bottlenecks, eliminate waste, and improve overall performance.

Q3: What are the key components of BPM?

A3: The key components of BPM include process identification, modelling, analysis, design, implementation, monitoring, optimization, and automation. These components ensure a continuous cycle of improvement.

Q4: How does BPM differ from workflow automation?

A4: Workflow automation is a subset of BPM. While BPM involves the holistic management of processes, including analysis and optimization, workflow automation specifically focuses on automating routine tasks and actions within a process to increase efficiency.

Q5: What are the benefits of implementing BPM in an organisation?

A5: Implementing BPM can lead to improved process efficiency, reduced operational costs, enhanced customer satisfaction, better compliance with regulations, increased agility to adapt to market changes, and better collaboration among teams.

Q6: How do organisations identify processes for BPM?

A6: Organisations can identify processes for BPM by considering their strategic goals, pain points, customer needs, and areas with inefficiencies. Processes that have a significant impact on the overall business outcome are often prioritised.

Q7: What is process modelling in BPM?

A7: Process modelling involves creating visual representations of a business process using diagrams, flowcharts, or other graphical tools. It helps stakeholders understand the flow, steps, decision points, and interactions within a process.

Q8: How is BPM implemented?

A8: BPM implementation involves several steps, including process design, technology selection, process automation, employee training, change management, and continuous monitoring and optimization.

Q9: What is the role of technology in BPM?

A9: Technology plays a crucial role in BPM by providing tools for process modelling, automation, monitoring, and analysis. BPM software helps organisations manage processes more efficiently and effectively.

Q10: How does BPM contribute to continuous improvement?

A10: BPM establishes a cycle of continuous improvement by regularly monitoring processes, identifying bottlenecks or inefficiencies, and making data-driven changes. This iterative approach helps organisations adapt and evolve over time.

Q11: What challenges can organisations face during BPM implementation?

A11: Common challenges include resistance to change from employees, difficulties in accurately modelling complex processes, integrating BPM with existing systems, ensuring data security, and maintaining stakeholder engagement throughout the process.

Q12: Is BPM relevant for all types of businesses?

A12: Yes, BPM is relevant for businesses of all sizes and industries. Any organisation with processes can benefit from BPM by optimising their operations, improving customer experiences, and staying competitive.