What is the difference between the Mobile App and the Mobile Website?Our Mobile Apps are native Apps that can be downloaded and installed on your compatible mobile device, while the Mobile Website is a web portal that runs directly in the mobile browser on your smart phone or other mobile device. Both the native Apps and the Mobile Website allow you to access your account information, view news releases
Is my phone supported?Our Mobile Apps are supported on the following platforms:iOS (iPhone, iPod touch, and/or iPad)Android
Our Mobile Website supports the following browsers:Google Chrome on Android OS 2.2 and aboveSafari on iOS 4.2 and aboveInternet Explorer
Is the Mobile App secure?Yes! All critical information is encrypted and no personal information is stored on your mobile device. However, mobile devices do offer you the ability to store your login information for apps installed on the device. If you choose to store your login information, any person who has access to your mobile device can access your account.
What features does the Mobile App have?Both the Mobile Apps and the Mobile Web App give you the ability to you to access your account information, view news releases, report an outage, and contact us via email or phone.
How do I get the Mobile App for my phone?Simply look for our name in the App Store or in the Android Market. In the Android Market, if you can't find our App, that likely means your phone is not supported - see the list of supported operating systems.